Congratulations!

Your osTicket installation has been completed successfully. Your next step is to fully configure your new support ticket system for use, but before you get to it please take a minute to cleanup.

Config file permission:

Change permission of ost-config.php to remove write access as shown below.
  • CLI:
    chmod 0644 include/ost-config.php
  • FTP:
    Using WS_FTP this would be right hand clicking on the file, selecting chmod, and then remove write access
  • Cpanel:
    Click on the file, select change permission, and then remove write access.

Below, you'll find some useful links regarding your installation.

PS: Don't just make customers happy, make happy customers!